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FAQ

Device Switching Policy

Last updated: March 2024

Device Switch Cooldown System

Our app implements a progressive cooldown system for device switches to maintain security and prevent abuse:

  • First Switch: Immediate (no cooldown)
  • Second Switch: 1 hour cooldown
  • Third Switch: 3 hours cooldown
  • Fourth Switch: 24 hours cooldown
  • Fifth Switch: 3 days cooldown
  • Sixth Switch: 7 days cooldown
  • Seventh Switch and beyond: 14 days cooldown

Important Notes:

  • Maximum of 1 concurrent active devices per account
  • Device switches are tracked and logged for security
  • Unauthorized devices will be automatically signed out
  • Cooldown periods are strictly enforced and cannot be bypassed
  • The cooldown timer starts when a device switch is initiated
  • Users can view their remaining cooldown time in the settings

This policy helps us:

  • Protect user data and privacy
  • Prevent unauthorized account sharing
  • Maintain service quality
  • Ensure fair usage of the platform
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