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We're here to help! For any questions about PEBC Evaluating Exam preparation, subscription plans, or technical support, please email us at:

Support is available Monday to Friday (excluding holidays). We typically respond within 24 hours during business days.

Response Times (Business Days Only)

• Technical Issues: 24-48 hours
• Account Related: 24 hours
• Billing Inquiries: 24-48 hours
• General Questions: 48 hours

Before Contacting Support

To help us assist you better, please include:

• Your account email address
• Device type and operating system
• Clear description of the issue
• Screenshots (if applicable)
• Steps to reproduce the issue

Helpful Resources

Before contacting support, you might find answers in these resources:

• Frequently Asked Questions (FAQ) - Common questions and answers about subscriptions, features, and exam preparation
• Device Switching Guide - Learn about switching between devices
• PEBC EE Guide - Comprehensive exam information, dates, and blueprint details
• Study Plan Guide - How to structure your preparation with our time management strategies
• Test-Taking Strategies - Tips for exam success and mistakes to avoid
• Blog Articles - Expert insights on pass rates, calculations, and more